Emerald Allure allows for returns and exchanges if you've changed your mind about a product or find a defective product. This applies to online and in-store returns.

All returns are subject to a 7-day exchange policy upon receipt of order, with the following terms and conditions:

  • Item must be in its original purchase condition.
  • Packaging must be unopened, unused, unmarked and not defaced in any manner.
  • Items purchased as part of a set or a multi-item pack must be returned as a whole set.
  • This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
  • For online orders, shipping costs associated with the return of the product will not be covered by Emerald Allure.